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Crystalline  
#1 Posted : Friday, April 21, 2023 10:36:08 AM(UTC)
Crystalline

Rank: Newbie

Groups: Registered
Joined: 4/21/2023(UTC)
Posts: 3
New Zealand

I am trying to register as a new user, to be able to access the cloud. When I select the option to send an email to get an activation key, I get the following error. This happens on my Windows laptop and my Android phone.
Is there a solution or can I get an activation key?
Crystalline attached the following image(s):
MyCollections_error.png
bbv  
#2 Posted : Friday, April 21, 2023 1:38:15 PM(UTC)
bbv

Rank: Administration

Groups: Registered, Administrators
Joined: 7/21/2014(UTC)
Posts: 495

Was thanked: 87 time(s) in 87 post(s)
This has been resolved now. Sorry for iconvenience!
Crystalline  
#3 Posted : Saturday, April 22, 2023 5:12:54 AM(UTC)
Crystalline

Rank: Newbie

Groups: Registered
Joined: 4/21/2023(UTC)
Posts: 3
New Zealand

Thanks for sorting this so quickly, I can now get past this part of the process.
Unfortunately, I now get the following error.
Should I log this as another issue?
Crystalline attached the following image(s):
MyCollections_error_2.png
Crystalline  
#4 Posted : Saturday, April 22, 2023 8:48:01 PM(UTC)
Crystalline

Rank: Newbie

Groups: Registered
Joined: 4/21/2023(UTC)
Posts: 3
New Zealand

I have now managed to get get an activation key and login. Thanks for sorting this so quickly.
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