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jge  
#1 Posted : Wednesday, August 6, 2014 1:41:36 PM(UTC)
jge

Rank: Advanced Member

Groups: Registered
Joined: 7/31/2014(UTC)
Posts: 40
Location: sterling, VA

I installed beta version on the computer, runs 5 days, then suddenly stopped works.
the first screen show up 3 seconds then gone. any clue?
I reinstall again, same result.
attached is program setup. I did not make any change.
jge attached the following image(s):
rights.jpg
bbv  
#2 Posted : Wednesday, August 6, 2014 1:57:49 PM(UTC)
bbv

Rank: Administration

Groups: Registered, Administrators
Joined: 7/21/2014(UTC)
Posts: 476

Was thanked: 80 time(s) in 80 post(s)
That is really strange - we are working with it all the time. Does it now stop immediately on start? Or does it stop some time after you've started it?

If it crashes immediately on start, then it might be because it tries to open some previous project which it cannot open anymore - in this case can you try to change the registry flag

HKEY_CURRENT_USER\Software\Altova\MobileTogetherDesigner\Settings\OpenLastProjects from 1 to 0 - maybe this will help.

Disclaimer: Altova take no liability for any damages to your system that may be caused by manipulating the registry
jge  
#3 Posted : Wednesday, August 6, 2014 6:44:29 PM(UTC)
jge

Rank: Advanced Member

Groups: Registered
Joined: 7/31/2014(UTC)
Posts: 40
Location: sterling, VA

appached is regedit screen:
what is next step?
jge attached the following image(s):
reg.jpg
jge  
#4 Posted : Wednesday, August 6, 2014 6:52:35 PM(UTC)
jge

Rank: Advanced Member

Groups: Registered
Joined: 7/31/2014(UTC)
Posts: 40
Location: sterling, VA

never mind. I use contril paner tool to removed the program from computer, then install again. get works now. But this time it did not ask me the login key.
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