Rank: Advanced Member
Groups: Registered
Joined: 5/23/2016(UTC) Posts: 129  Location: Virginia Thanks: 20 times
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I am trying to use your advanced demo "Expense Reports" however when I run it in the designer simulator and use the admin to setup departments and employees I cannot edit the employees first and last name. The same problems occur when I load it on three different Android devices.
The problems I am encountering is that it either goes blank, does not show up, or jumps from first to last, or accepts the edit and when I click out it dissappears or only show a couple of letters.
I have checked the demo from numerous versions and they all do the same thing.
Can you check this demo and send me an updated version?
Thanks,
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Rank: Advanced Member
Groups: Registered
Joined: 5/23/2016(UTC) Posts: 129 Location: Virginia Thanks: 20 times
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Here is the demo from Version 4
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Rank: Advanced Member
Groups: Registered
Joined: 5/23/2016(UTC) Posts: 129 Location: Virginia Thanks: 20 times
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Is there anyone monitoring?
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Rank: Administration
Groups: Registered, Administrators
Joined: 7/21/2014(UTC)
Posts: 494
Was thanked: 87 time(s) in 87 post(s)
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Sorry for that - it took us some time to reproduce and verify. The issue appears in Simulator - it has nothing to do with the sample. The sample itself is correct and the next update of Designer will execute it properly.
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Rank: Advanced Member
Groups: Registered
Joined: 5/23/2016(UTC) Posts: 129 Location: Virginia Thanks: 20 times
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I think I may be misunderstanding but are you saying that all versions are unusable right now and that it will not work on 4.1 sp1 designer either?
As I indicated, I didn't just run it on the simulator but also on three different devices. I also upgraded to 4.1 sp1 and the same thing is happening.
Any idea when you will release a designer being that 4.1 sp1 is newly released?
I am also having an issue with 4.1 sp1 where it will not recognize my ODBC drivers and because I have two apps using a database, I am not willing to upgrade the server right now for fear of customers not being able to use the apps until resolved. Because of this I reverted back to 4.0 and everything works fine. I'll need some help with this as well but if necessary will create another thread.
Thanks,
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Rank: Administration
Groups: Registered, Administrators
Joined: 7/21/2014(UTC)
Posts: 494
Was thanked: 87 time(s) in 87 post(s)
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Can you please contact Altova Support with your questions. They will ask you for a lot of details to provide. We need to make sure to fix all and any issues
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Rank: Advanced Member
Groups: Registered
Joined: 5/23/2016(UTC) Posts: 129 Location: Virginia Thanks: 20 times
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If not technical support for mobiletogether, who am I reaching out to at Altova?
Thanks,
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Rank: Administration
Groups: Registered, Administrators
Joined: 7/21/2014(UTC)
Posts: 494
Was thanked: 87 time(s) in 87 post(s)
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We have two channels of support for MobileTogether users. In this forum you get quick responses from people proficient in MobileTogether. But when the problems like ODBC issues appear, one would need to collect every detail about your computer, your installation etc. This forum would be an overkill. It is better to contact the formal Altova Support then. https://www.altova.com/supportunder Contact Altova Support
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 1 user thanked bbv for this useful post.
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Rank: Advanced Member
Groups: Registered
Joined: 5/23/2016(UTC) Posts: 129 Location: Virginia Thanks: 20 times
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I found that I had downloaded the 32 bit version when I should have downloaded the 64 Bit version. It recognized the ODBC Drivers as soon as I corrected this.
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